Orders will usually be despatched within 24 hours of receipt, however please allow up to 7 days for delivery.
Parcels will require a signature on delivery. Our couriers only deliver during working hours so if you cannot be available to accept a parcel, please provide an alternative delivery address or details of where your parcel safely be left.
Due to the weight of sending glass jars the delivery charge is set at £4.95 for orders under £30. We offer free UK mainland delivery on all online orders over £30, which will be automatically applied at checkout.
For orders being despatched to the Channel Islands, Isle of Man and the Scottish Highlands and Islands as well as Northern Ireland the postage will be calculated according to your postal code area at the checkout.
International orders carry a specific carriage charge dependant on the country. We would advise international customers to email us and we will arrange a postal delivery quote for you and the amount charged will reflect the exact cost for the weight of the parcel.
For customers in the USA we would advise that you contact our stockists in either New York or Seattle to arrange internal delivery, as severe delays and higher costs will be incurred for us to send goods direct from here in the UK.
Any claims for non delivery, shortages or breakages must be made by email to firstname.lastname@example.org within two days of delivery.